All consultations are by appointment only, and can be booked over the telephone or at the reception desk.
Patiens are free to choose which doctor they see and to choose which surgery is most convenient for them. We try to ensure that patients obtain an appointment on the same day as requested, however, we would ask patients to telephone or call at the surgery as early in the day as possible to obtain an appointment with the doctor of their choice.
If the surgery is fully booked we will still try to see patients if they consider that an urgent appointment is required.
Please note each appointment is for one person only.
Whilst we endeavor to keep surgeries running to time, inevitably, due to urgent calls for example, you may occasionally have to wait longer than usual. In the event of you being kept waiting longer than 30 minutes for a booked appointment you will be given an explanation.
If you wish to speak to the doctor, please contact the practice and ask the receptionist to book a telephone consultation appointment with a doctor. They will take specific details and the doctor will return your call during their telephone surgery from approximately 11.30am onwards. Please note in a case of a genuine emergency the doctor will always be able to speak to you; if this is the case please let the receptionist know. In general we do not take calls during surgery as this is a distraction for both the doctor and the patient during a consultation.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.